Customer Satisfaction is Our Priority
At IPTV Smarters Pro Subscription, we strive to offer the best IPTV experience, and your satisfaction is important to us. Please review our Refund and Returns Policy for details on how we handle refunds and cancellations.
1. Refund Policy
We offer a 48-hour money-back guarantee for all new subscriptions. If you are not satisfied with the service within 48 hours of your purchase, you can request a full refund. After this period, refunds will not be available.
2. Eligibility for Refunds
Refunds will be issued under the following conditions:
- You experience consistent technical issues that our support team is unable to resolve.
- You contact us within the first 48 hours of subscribing.
- The refund request is for the initial subscription (renewals are non-refundable).
3. How to Request a Refund
To request a refund, please follow these steps:
- Contact us via email at iptvsmarters1website@gmail.com or through WhatsApp at +212640433741
- Provide your subscription details and the reason for requesting a refund.
Our team will review your request and process the refund within 5-7 business days if eligible.
4. Cancellation Policy
You can cancel your subscription at any time. Once canceled, you will continue to have access to the service until the end of your current billing period, after which the service will not renew. No partial refunds are provided for canceled subscriptions.
5. Non-Refundable Scenarios
- Refunds are not issued if the service is functional and you decide not to use it.
- Refunds will not be provided for issues related to device compatibility or poor internet connection.
For any questions or concerns regarding our refund and returns policy, please contact our support team at iptvsmarters1website@gmail.com
We’re here to ensure you have the best experience possible!
